Frequently Asked Questions
Everything you need to know about Tapzi, NFC cards, plans, and payments.
What is Tapzi?
Tapzi is a smart digital business card platform that lets you instantly share your contact information, social media links, website, portfolio, products, and more using an NFC card or QR code.
How does Tapzi work?
Simply tap your Tapzi NFC card on a compatible smartphone or let someone scan your QR code. Your digital profile opens instantly — no app is required for the recipient.
Do recipients need to install an app?
No. Your Tapzi profile opens directly in the recipient's web browser.
What devices are compatible?
Tapzi works with most modern Android smartphones and iPhones that support NFC. Every Tapzi profile also includes a QR code that works on any smartphone with a camera.
Can I update my information after purchasing an NFC card?
Yes. You can edit your profile, contact details, social links, products, and other information anytime from your Tapzi dashboard without replacing your NFC card.
Is my information secure?
Yes. We use industry-standard security practices to protect your account and personal information. You control what information is displayed on your Tapzi profile.
Can I use my own domain name?
Yes. Custom domain support is available on eligible premium plans.
Can I create multiple digital business cards?
Yes. Depending on your subscription plan, you can create and manage multiple digital business cards from a single account.
Can I add products or services to my profile?
Yes. Tapzi allows you to showcase your products, services, image galleries, testimonials, business hours, and more, depending on your plan.
Does Tapzi support appointment booking?
Yes. Premium plans include appointment and service booking features to help customers connect with you more easily.
Can I order a Tapzi NFC card?
Yes. You can order a customized Tapzi NFC business card directly through our platform.
Do you offer a free plan?
Yes. Tapzi offers a Free plan with essential features. You can upgrade to Pro or Business anytime as your needs grow.
Can I upgrade or downgrade my plan?
Yes. You can upgrade or change your subscription plan at any time through your account dashboard.
What payment methods do you accept?
We accept secure online payments through supported payment gateways, including UPI, credit cards, debit cards, net banking, and other available payment options.
Can I cancel my subscription?
Yes. You can cancel your subscription at any time. Your premium features will remain active until the end of your current billing period.
Are subscription payments refundable?
Subscription fees are generally non-refundable unless required by applicable law or stated in our Refund & Cancellation Policy.
What happens if I lose my NFC card?
Your digital profile remains safe. You can order a replacement NFC card and link it to your existing Tapzi profile.
Can businesses manage multiple employees?
Yes. Business plans support managing multiple digital business cards, making them ideal for teams and organizations.
Is Tapzi suitable for businesses of all sizes?
Yes. Tapzi is designed for freelancers, professionals, startups, small businesses, sales teams, and large organizations.
How can I contact Tapzi support?
If you need assistance, contact us at support@tapzi.in. Our support team will be happy to help with any questions about your account, subscription, or NFC card.
